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Here’s the video capture of my presentation at KM World last week – thanks to Maish and a new Flip Video camera for getting it done (though I had a habit of hiding from the camera!). The video is in two parts of roughly 20 minutes each: the first part builds a case for expertise management in the context of knowledge continuity, to support the three core cognitive functions of an organisation: coordination, memory and learning (thanks to Matt for the Finian photo and the baby idea as a framing metaphor). It does this by looking at cases where those functions had broken Brought to you by: Work Literacy

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Blog>> Knowledge Continuity at KM World 2009

Dachis Group Social Software Wiki Navigation Social Software Resources Administration Contributors Dachis Group Dachis Group Dachis Group FAQ Social Business Design PDF Dachis Group feed Alliance Opportunities Inquiries Recent site activity Contributors item added by Jeffrey Dachis Social Software Resources item edited by Alan Lepofsky item added by Ken Cho item edited by Bryan Menell item added by Bryan Menell edited by Jeffrey Dachis Administration edited by Jeffrey Dachis Contributors Brought to you by: Work Literacy

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Social Software Resources (Dachis Group Social Software Wiki)

The presentation , and the audio of the talk and subsequent discussion, have now been uploaded. You can find an account of her visit on Sophie’s blog at http://sophiebury.ca/ and the slideshow and the audio can be downloaded from http://hdl.handle.net/10315/2895 This is the abstract of her talk: “This presentation provides an overview of key findings and recommendations of a survey of full-time faculty at York University, which investigated their information literacy instruction practices, attitudes, and knowledge

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Sophie Bury’s talk

The OSC presents useful information including: Microsoft Office Outlook Team Blog : Announcing the Outlook Social Connector …Tags: Lots of new features (see source post for more info and screen shots) – but given how badly I think the RSS engine was built in Outlook 2007 (the first “social” extension to Outlook perhaps), I’ll take a “wait and see” perspective re: user experience and performance. User experience is going to be a high bar for me. Brought to you by: Work Literacy

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Outlook Social Connector: Trust But Verify

Enterprise Process Ubiquity November 16, 2009 Hutch Carpenter Leave a comment Go to comments In the beginning, there were forums, blogs and wikis. are: blogs , wikis, forums, microblogging, activity streams, tags, social connections. In Susan Scrupski’s great presentation , Enterprise 2.0 I’m Not Actually a Geek Observations on technology and business from someone who should know better Home Who is this guy

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Social Software 2.0: Enterprise Process Ubiquity « I’m Not Actually a Geek

Pic] Categories Community Management Strategy Creativity & Innovation Design Ideas & Opinions Resources Social Media Social Media & Social Change Social Media Literacy & Education Social Web Strategy Thought Architecture Trends Videos to Help 'Get It' Archives November 2009 October 2009 September 2009 April 2009 March 2009 Search Creativity, Innovation & Design Strategy Design Thinking Idea Sandbox ideasonideas Logic+Emotion Presentation Zen Brought to you by: Work Literacy

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Metathinking Manifesto

Cammy Bean has blogged the presentation too. …Tags: Eric Zimmerman spoke eloquently on games as the second day keynote at DevLearn .  In it, he talked about how systems thinking was important, how games are systems of rules and consequently develop systems thinking.  He talked about how our play brings meaning to the rules, and that creating spaces of possible outcomes allow us to explore. Brought to you by: Work Literacy

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Zimmerman Keynote Mindmap DevLearn 09

For those readers who are in the Singapore area, I’ll be presenting at the event below later this month: Blogs , wikis and social network sites, coupled with community-building practices, help organisations leverage relationships in ways that promote more effective information sharing and innovation. Date: 30 November 2009 Venue: Suntec Singapore Time: 8:45am – 7:00pm Fostering Innovation In The Infocomm Ecosystem Brought to you by: Work Literacy

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Infocomm Industry Forum 2009

In the last two companies I’ve worked for (including present day), I initiated something called the Social Learning Network or SLN for short. tend to agree with Nenshad Bardoliwalla and a recent blog post entitled “ Is Enterprise 2.0 The intention is to ensure the culture, systems and structure changes that are happening or about to happen in the future (see previous blog post here ) are all equally being addressed This was a group of individuals, united across the business, formed to help push the proverbial sticks forward as it relates to the shift from an all formal model of learning, to one that incorporates formal, informal and social learning.

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You Need To Launch An Internal 2.0 Adoption Council

quot; He is looking at how the modification of our cognitive structures is a process that eventually blends machines and humans in a deeper way, more than any human-computer interface could possibly achieve. Hes also fascinated in an idea presented a decade ago by Danny Hillis: “In the long run, the Internet will arrive at a much richer infrastructure, in which ideas can potentially evolve outside of human minds.” Rather than edit the piece for grammar, and risk losing the spontaneity of the conversation, I present it here — for the most part — verbatim.] Brought to you by: Work Literacy

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The Age Of The Informavore

This is certainly the goal of movers and shakers in this space, as explored in FastForward’s recent blog -hosted Webcast with Andrew Rasiej of the Personal Democracy Forum and Beth Simone Noveck, US Deputy Chief Technology Officer for Open Government.  Greater collaborative and social networking services present new opportunities to not only open up government and make it more accessible, but also facilitate greater information sharing for addressing complex issues. Can greater collaboration improve the state of e-government? But we still have a way to go, as McKinsey Brought to you by: Work Literacy

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McKinsey’s Take on E-Government: More Collaboration Needed

File sync and backup service SugarSync (which we’ve blogged about before ) just announced new small-business friendly features , including a central admin feature to manage from three to 100 users collaborating and sharing files using the app. As I listened to the company’s presentation of its product, my mind began working overtime. The new package also includes flexible group pricing plans starting at $29.99 per month, with no setup fees and free phone support.

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SugarSync and Your Virtual Team

Rasiej was recently joined in the FASTforward blog -hosted Webcast with Beth Simone Noveck, US Deputy Chief Technology Officer for Open Government, moderated by Renee Hopkins of Strategy and Innovation . Technology — particularly collaborative and social networking services — present new opportunities to not only open up government and make it more accessible, but also facilitate greater information sharing, Rasiej points out. “If I recently highlighted FastForward’s recent Webcast on e-government over at the SmartPlanet site; here is my summary for the FastForward community as well: Brought to you by: Work Literacy

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What social media can do for our government

Thought I’d share a few slides from a presentation I’m giving at work on Communities of Practice (CoP) from a knowledge management perspective. Blogging /Sharing/Peer Assist and reflective KM like AAR, Lessons (giving blood) I think knowledge sharing can be done as it happens ( blogs , wikis, etc..) My aim was to contrast traditional KM of conscripting best practices, with a new approach based on sensemaking pkm and networks …more appropriate tools, design for emergence and ambient awareness , and amplifying how we get things done offline…basically a more cognitive science approach over management science

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Sensemaking KM and CoPs (Just-in-time vs Just-in-case), engaging and embedded KM, and a competitive vs collaborative culture

Although scores of good books on color theory have been written — many even for non-designers — most working professionals just do not have the time to delve deeply into a study of the complexities of using color . The good news is that there are online resources that can help you create harmonious color themes without requiring advance knowledge in color theory.

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Using Kuler to create color themes

The Learning Circuit’s Big Question this month has to do with the increasing prevalence of internet access during presentations .  The context is that during presentations it’s certainly possible that your audience is multi-tasking, and the question is; what are the implications?  In live presentations , the increasing prevalence of wi-fi or phone data means laptops and/or smartphones can be online, and in virtual ones there’s The audience can be doing things related to the presentation , like live- blogging it, tweeting it, or taking notes (I’ve been known to mindmap a keynote a time or two).  Brought to you by: Work Literacy

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Presenting in a networked age

I’m happy to announce that the Presentation Zen book is finally available in Spanish. The book follows the same design and layout as the original English version. Spanish was the most requested translation so we’re delighted that it is finally on sale.

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Presentación Zen: Por fin! La versión en español ya está disponible

Introduction to our leveraging expertise project ( presentation format) 2. Thanks to the generous support of the National Defense University in Washington DC and some hard work by Neil Olonoff, Gretchen Schlag, Jeff Alexander, Janet Scheitle, Janice Herd and others, we’ll be offering a free workshop on “Managing and Leveraging Expertise” on November 10, from 8am to 2pm

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Blog>> Expertise Workshop in Washington DC on November 10th

The conference has a diverse attendee list and I was very much looking forward to my keynote presentation : Changes in Knowledge Work and Implications for Workplace Learning. Unfortunately, some very sad news in my family as my wife’s father, a man beloved by everyone who met him, passed away on Thursday.

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Changes in Knowledge Work and Implications for Workplace Learning – The Keynote That Wasn’t

His presentation contains some really great insights into how visuals are useful and how to get yourself thinking visually. His breakdowns (the 4 M’s and 6 steps of getting visuals) are a great summary of the process of creating effective visuals, and he concludes the presentation with a couple of his own examples of process based on some visuals he’s created. If you’re reading this in a Feed Reader you may need to click through David Armano of the Dachis Group , just posted his slide deck from a talk he gave last week at Blogworld 2009 titled “The Value of Visual Thinking in Social Business”

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The Value of Visual Thinking